Skan AI for Workforce Productivity

Focus on people, process and technology levers to drive workforce productivity and empower your team to accomplish more.

Workforce Optimization with Real ROI

Skan AI's workforce analytics platform observes how employees interact with every system and application, giving operations leaders the insights to improve productivity and right-size team capacity.

Skan Productivity Cockpit - The Future of Workforce Performance is Here.

Actionable Analytics

Conduct before and after analysis to gauge the effectiveness of changes

Data-Driven Decisions

Make the most informed decisions possible using data from any application

Real-Time Recommendations

Improve productivity faster than ever with continuous observations of work

Process Intelligence for Workforce Productivity

In the age of AI and automation, Process Intelligence plays a pivotal role in shaping the future of work models by creating clear visibility into the digital landscape of work and providing essential metrics that drive workforce productivity. Operations leaders use Process Intelligence to:

• Establish a reliable baseline for improvement
• Outline potential business benefits from increased productivity
• Gain insights into actionable strategies to achieve these benefits
• Maximize their team's productivity, to accomplish more with less

Actionable Strategies to Achieve Improvements

With Skan AI's Process Intelligence, organizations uncover productivity variations across their workforce, analyze precise workforce, process, and technology drivers of productivity, and focus on achieving continuous improvement. They use Skan to:

• Measure baseline productivity across workforce segments
• Estimate the potential financial gains from improving productivity
• Analyze productivity levers to boost team productivity
• Continuous monitoring to track enhancements and identify new opportunities for workforce productivity improvements

Engineer Peak Performance

Your Blueprint for a Seamless Workforce

Go beyond basic visibility to provide a comprehensive picture of your workforce's performance.

• Pinpoint Productivity Champions: Identify "Trendsetters" driving peak performance and "Learners" with untapped potential within your workforce.
• Quantify the Impact of Optimization: Harness what-if simulations to estimate the real financial gains achievable through workforce improvements.
• Real-Time Behavioral Insights: Understand how your workforce adapts to changes (internal, external, process-related) and identify opportunities for continuous improvement.
• Future-Proof Your Optimization Strategy: Skan AI's continuous monitoring identifies evolving trends and pinpoints the next efficiency frontier for your workforce.

Key Features

Uncover Workforce Potential

Gain a comprehensive view of your workforce activity, identifying patterns and potential areas for improvement.

• Identify knowledge gaps and skill development opportunities based on activity insights
• Analyze factors such as tenure, workforce utilization, and effort
• Conduct root cause analysis to understand potential bottlenecks hindering workforce efficiency

Streamline Workflows, Eliminate Friction

Track progress, identify roadblocks, and pinpoint the underlying issues impacting productivity.

• Gain real-time visibility into task progress and resource allocation
• Uncover process variability per case and discover why cases deviate from the standard operating procedure
• Eliminate unnecessary steps and streamline workflows based on real process data

Optimize Your Tech Stack

Understand how employees utilize technology and identify opportunities for automation.

• Analyze application usage patterns and identify potential areas for improvement
• Automate repetitive tasks, freeing up employee time for strategic work
• Unearth high app switching patterns to uncover potential cumbersome workflows or fragmented user experiences

Enterprise Productivity Use Case

A global high-tech organization sought strategies to improve workforce efficiency, to improve throughput without adding resources. However, it lacked detailed visibility into work dynamics and the drivers of productivity.

50%

Improvement in team productivity

40%

Improvement in workforce utilization

26%

Improvement in new hire time to proficiency

01

Observe

We observe every application and process activity directly from agent desktops.

02

Analyze

We create a digital twin of operations using our proprietary AI to stitch together activities.

03

Identify

We identify patterns in your process and your best performers.

04

Optimize

You get insights and guidance for optimizations that can save millions.

How Skan AI Compares to Alternatives

Leaders have choices these days. Here's a snapshot of how Skan AI's process intelligence compares to alternatives.